Delivery Information

SHIPPING WITHIN AUSTRALIA

Veil Of Faith delivers within Australia using Australian Post delivery services. Goods will only be delivered on business days.
Please ensure that any special instructions relating to the delivery are specified before finalising the order at checkout.

CORONAVIRUS IMPACTED

We’re experiencing delivery delays at the moment, due to limited flights, social distancing requirements and increased parcel volumes.

We appreciate your patience during this time.

For more information on how our delivery and customer support services are affected, check our coronavirus impacts page.

POSTAGE COSTS AND DELIVERY TIMES

Australian Standard Delivery AU$10.00 3-10 Business Days
Australian standard delivery postage and handling charges are a flat rate of AU$10.00 per transaction.

TRACKING

Once your order is shipped you will receive an email confirmation of your shipping details.

SHIPPING INTERNATIONALLY

Veil Of Faith utilises the services of DHL for international delivery. Goods will only be delivered on business days.
Please ensure that any special instructions relating to the delivery are specified before finalising the order at checkout.
All prices displayed on our website are in Australian Dollars (AU$) and will be charged in Australian Dollars at the time of checkout.

POSTAGE COSTS AND DELIVERY TIMES

For international orders we use DHL EXPRESS. Standard Delivery is AU$35-$60 approximately or you can choose express post.shipping time is *3-10 Business Days. But please note the deliveries at this time are effected by the coronavirus impact , which could take longer to deliver. 

TRACKING

Once your order has been shipped, you will receive an email confirmation of your shipping details and tracking number.

 

ORDER CANCELLATIONS

Once orders are in transit, they cannot be cancelled. Only Dhl express (international) can be cancelled whilst in transit. If cancelled, no refund can be processed. The value of the goods and postage fee cannot be processed. 


ORDER SUPPORT AND FURTHER INFORMATION

If you require any assistance with your online order or would like further information regarding postage and delivery, please contact us at:
Email: info@veiloffaith.com.au
Phone: (02) 9740 5115